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Butterfly
Why book with us?

Why book with us?

  • We are based on the Isles of Scilly and we are the ONLY tour operator based on the islands and therefore have the best range of knowledge about your holiday location.
  • We ONLY offer holidays to Scilly - we don’t offer holidays anywhere else, so we are dedicated to Scilly visitors only.
  • We are friendly, approachable and like to offer a personal touch.
  • We offer bespoke packages, not set itineraries so you decide how many nights you would like, what board basis and how you would like to travel and there are no restrictions on flight times. Any available flights are offered at the same price with no surcharge for peak periods.
  • We have beneficial rates with accommodation and transport providers and put together great value packages for you, the saving is particularly favourable with the hotels in high season.
  • We are locals with families whose livelihood depends on the tourist industry and therefore WE CARE about you enjoying your holiday and making the most of your time in our beautiful island home.
  • We have familiar relationships with the accommodation owners and know all the proprietors and hotel receptionists by first name- many of them we have grown up with and socialise with regularly.
  • We have visited every property featured on our website and are aware of access to the property and their facilities first hand, and can therefore choose accommodation that is best suited to your requirements.
  • We have been in business since 1983 and have many regular clients whose satisfaction is evident from their loyalty.
  • If you have any queries throughout your stay on the islands, you can contact us on a local rate call..
  • We know the taxi drivers who will meet you and how the transfer system works between the islands.
  • If our 'phones are busy and we can't answer then we aim to call you back the same day.
  • We work with up to the minute availability unlike some agents whose availability is by request, we contact the accommodation and flight providers on receipt of your enquiry and respond to you with all available options which means you are not disappointed.
  • We answer all emails within 12 hours and usually the same day (Monday-Friday 9-5pm).
  • Our holidays banish those hidden extras you will usually find with "package" holidays, we include your transfers and car parking at the departure point where possible.   Our self catering properties include electricity and linen hire except when clearly stated otherwise.
  • When you initially book your holiday with us we send through your confirmation usually on the same day requesting either deposit or balance
  • Your money, once taken is held in a Trust Account until the holiday has been taken for 100% financial security.  We also hold an ATOL licence to protect holidays that include air travel.

 

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